Frequently Asked Questions
Everything you need to know about shopping with GuruNanda
What is the standard shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
GuruNanda is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with Fair Trade certified factories.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.